Classic International Cruises
Problem:
Classic were spending a lot of money continually "resuscitating" and repairing their aging network. In addition to the cost of the continual repairs, the downtime was making their primary database perform slowly and become increasingly unstable.
Solution:
Computassist proposed a Managed Server Solution. Essentially moving their entire network in to cloud, where Computassist would host, manage, and maintenance the infrastructure and provide it to Classic as a service; they only pay for what they use. Classic were excited by the prospect of a platform that would be reliable, quick and give users (interstate or global) seamless access to all company resources while saving them money.
The move was a success, Classic worker productivity has increased, downtime and disruption reduced dramatically, and they were able to get rid of their aging server and related equipment. The benefits were apparent immediately.
Client Feedback
Classic International Cruises is an international cruise line company based in Australia.
Computassist have provided efficient and professional support. Their expertise allowed us to move from our old costly server to a personalised cloud system for all the company's communication, reservation and accounting systems.
Our whole system is now up to date, fast and secure, cost effective and all staff whether travelling overseas, interstate or in our office are able to gain access. It's just so easy.
The service and expertise from all their staff is what makes Computassist unique. We have back up support whenever, wherever we are by professionals who understand with patience. Our staff are comfortable and happy because these guys don't treat you badly if you don't know how to fix a problem or don't understand.
We thoroughly recommend the services and expertise of the team at Computassist
Susanne Hunter
Financial Controller / Director
Classic International Cruises
Managed Server Soutions.
A managed server offers greater flexibility (as systems are more easily scaled up or down to meet changing business requirements), simplified and secure data back-up and recovery (which means greater security and less down-time), increased accessibility (remote access for staff and clients anywhere, anytime) and avoids the hefty costs associated with purchasing and maintaining servers on-site.